This error generally pops out when you try to update QB desktop to the latest release stating ‘Failed to download the update’. This is a common update error and can sometimes appear as QuickBooks error 12045, 12157, 12037 or 12038. If you are facing this problem and seeking QuickBooks desktop support, call on QuickBooks technical support number.
There can be many underlying causes behind this error. Incorrect date and time settings, damaged update file or lousy internet connection can trigger this problem in your QB desktop.
There are many solutions available to fight down these errors. The easiest of them would be to call QuickBooks customer support number and get help from QB experts. But if you want to do this on your own, below are the various resolutions to the update errors in QuickBooks Desktop.
Incorrect date and time can hinder the update process. Make sure that this setting is accurately set in your system. To do so:
- Right click on the system’s clock and then Adjust Date/Time.
- Hit Change date and timeand correct the settings.
- Double click on OK.
- Close QuickBooks and reopen it.
- Try updating QB desktop again.
To test the internet connection:
- Open your QuickBooks desktop
- Choose Help section>Internet Connection Setup.
- Select Use my computer’s internet connection settings to establish a connection when this application accesses the internet.
- Select>Next>Advanced Connection Settings>Restore Advanced Settings.
- Click OK and then DONE.
- Run the update process again.
If you did not find this solution fruitful, dial up QuickBooks customer care number and get quality support from the experts.
Solution 3: Check firewall application settingsFirewall settings can obstruct the smooth running of update. Make sure that Port 80 and 443 are enabled in your firewall settings and access is provided to the following files:
- QBCFMonitorService.exe
- QBW32.exe
- QBDBMgr.exe
- QBDBMgrN.exe
- DBManagerExe.exe
- FileManagement.exe
- AutoBackupExe.exe
- Dbmlsync.exe
- QBServerUtilityMgr.exe
- QBGDSPlugin.exe
- QBLaunch.exe
- IntuitSyncManager.exe
We hope that these solutions have helped you rectify the update error. But if you are still facing this problem or any other glitch in QB software, connect to our experts at QuickBooks customer support number.
